Your privacy matters to us.

Overview

HiClean Tampa uses this website to provide information about our cleaning services, respond to contact requests, offer instant quote estimates, display reviews, and support live chat. This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions.

Information We Collect

When you submit a contact form, we may collect your name, email address, phone number, contact preference, and message. When you choose to continue after receiving an instant estimate, we may collect your name, phone number, email address, street address, selected cleaning service, home size, frequency, add-ons, condition details, ZIP code, and estimated total.

The instant quote tool is designed so you can view an estimate before sharing contact details. If you do not continue with the quote request, your personal contact information is not requested through that form.

How We Use Your Information

We use the information you provide to respond to your request, prepare or confirm a cleaning estimate, schedule service, answer questions, and improve our customer experience. We may contact you by email, phone call, or SMS/text depending on the preference you select.

Third-Party Tools

Our website may use third-party services, including Tawk.to for live chat, Thumbtack review widgets, and Google Reviews widgets powered by Elfsight. These services may process technical information, such as browser or device details, according to their own privacy policies. We do not control how those third-party platforms handle information submitted directly through their tools.

Sharing Your Information

We do not sell your personal information. We may share information only when needed to operate the business, respond to your request, provide cleaning services, comply with legal obligations, or protect our rights and customers.

Data Security

We take reasonable steps to protect the information submitted through this website. However, no website, email system, or online transmission is completely secure. Please avoid sending sensitive personal or financial information through the contact forms or chat.

Data Retention

We keep contact and quote information only as long as reasonably necessary for customer service, scheduling, business records, and legal or operational needs.

Your Choices

You can ask us to update or delete information you previously submitted, subject to records we may need to keep for legitimate business or legal reasons. You can also ask us not to contact you again.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at contact@hicleantampa.com or call (813) 418-2340.